退款政策

活植物发货
Please be aware, all plant purchases are FINAL SALE when shipped. Due to the unknown nature of USPS delays, we do not accept returns or cancelations after an order is placed. If your plant arrives damaged or in poor condition please contact us within 48 hours of delivery at [email protected] If possible please include any photo or video of the issue at hand so we can best assess and quickly handle any problems that may arise. 

活植物 有货
我们很乐意在购买日期的3天内接受一个现场植物返回。买方必须有收据和工厂。

商品发货
退货始终在装运日期的14天内免费提供,以获得全额退款。客户负责标签以及这些物品的运费。每个返回都是个人和单独处理的。

商品有货
购买日期的任何植物品购买可以在购买日期后的14天内退还全额退款。返回时,买方必须收到收据和产品。